Defined Electric AI Chat
Every call answered, even with both hands full
When the crew is on a job, this assistant answers, takes the details, and gets the request to the team so the caller doesn't dial the next number.
Try it yourself
A few things worth trying
- Call after hours. Use the “Call Defined Electric” button above to hear the AI receptionist that will greet your customers after hours.
- Never lose a lead. Ask to set something up — it takes the request along with their name and number, and passes it straight to Defined Electric, day or night.
- Ask anything about the business. Services, pricing, hours, policies — ask the chat (or the call) a real question and see how it answers, grounded only in Defined Electric’s actual information.
Why this matters
What happens when nobody picks up
| Without an AI concierge | With one | |
|---|---|---|
| Only when someone is free to pick up | Calls answered | Every call, day or night |
| Go to voicemail until someone is back in | After-hours calls | Answered live, same as during the day |
| Often hours — and sometimes never | Speed to respond to a new lead | Under a minute |
| 21x lower if contacted after 30 min instead of within 5 | Odds of qualifying a lead | Answered while the interest is still fresh |
| Some try again. Some call the next business on the list. | Callers who don't reach anyone | Nobody's left waiting |
Sources: lead qualification odds from the MIT/InsideSales.com Lead Response Management study (2007 — six companies, 15,000+ leads, 100,000+ dials). Response speed from Harvard Business Review, “The Short Life of Online Sales Leads” (2011 — an audit of 2,241 U.S. companies found 23% never responded to a web lead at all, and those that did took 42 hours on average). Rows without a figure are plain description of how phone coverage works, not measured findings.
Why this matters to Defined Electric right now
Most inquiries come in when your front desk is closed. Every one your team doesn't catch is a lead calling a competitor instead.
3 reasons an AI concierge pays for itself
Answers calls and chats after hours instead of losing the lead to voicemail.
Books a real appointment on your calendar, not just a message to follow up on later.
Answers questions instantly, grounded only in your business's real information.
What you’re looking at above is a real, working preview for Defined Electric — not a mockup. Connect it to your actual calendar, phone line, and full knowledge base, and it goes live in about a week.
Book a call this week and we’ll waive your setup fee entirely.